+66 8 5951 1108
Mon–Fri 08:30–17:30

Privacy Policy

Privacy Policy

We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy outlines our data practices regarding your use of our artificial intelligence platform and services. By accessing our website and using our services, you acknowledge that you have read and understood this policy.

1. Information We Collect

We collect various types of information to provide and improve our AI services:

Information You Provide Directly

Information Collected Automatically

2. How We Use Your Information

We use collected information for various legitimate business purposes:

Service Delivery

We use your information to provide, maintain, and improve our AI platform and services. This includes processing your requests, delivering content, and personalizing your experience.

Communication

We may contact you regarding your account, service updates, technical issues, or support requests. We will use your contact information to respond to your inquiries and provide assistance.

Analytics and Improvement

We analyze usage patterns and performance metrics to understand how users interact with our platform. This information helps us optimize features, improve user experience, and develop new AI solutions.

Security and Compliance

We use information to detect and prevent fraud, maintain security, and comply with legal obligations. This includes monitoring for suspicious activity and investigating potential violations of our terms.

Marketing and Promotional Activities

With your consent, we may send promotional materials, newsletters, and information about new features or services. You can opt out of marketing communications at any time.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share information in limited circumstances:

Service Providers

We work with trusted service providers who assist in operating our platform and delivering services. These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law, court order, or government request. We will attempt to notify you of such disclosures when legally permitted.

Business Transfers

If our company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice of any such change.

4. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, and disclosure:

While we maintain robust security practices, no system is completely secure. We cannot guarantee absolute protection of your information.

5. Data Retention

We retain personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy. Retention periods vary depending on the type of information and our legal obligations. You may request deletion of your information subject to certain exceptions.

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

Access and Portability

You may request access to your personal information and obtain a copy in a portable format.

Correction and Deletion

You may request correction of inaccurate information and deletion of your data, subject to legal and operational requirements.

Opt-Out Rights

You may opt out of marketing communications and certain data processing activities.

Consent Withdrawal

You may withdraw consent for data processing activities at any time.

7. Cookies and Tracking

Our platform uses cookies and similar technologies as described in our Cookie Policy. You can control cookie settings through your browser preferences. Some features may not function properly if you disable certain cookies.

8. Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our platform, you consent to such transfers.

11. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes and obtain consent where required by law.

12. Contact Us

If you have questions about our privacy practices, wish to exercise your rights, or have concerns about how we handle your information, please contact our privacy team. We are committed to addressing your concerns promptly and professionally.

ℹ️ We use cookies to enhance your browsing experience and analyze site traffic. Learn more in our Privacy Policy.